In compliance with the provisions of Regulation (EU) 2016/679 of 27 April (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users of the website are hereby informed that rualser.com about the processing of your personal data.
1. DATA CONTROLLER
Responsible: RUALSER CALZADOS, S.L.
CIF: B21693783
Adress: C/ Alfafar, 25, 03158 – Catral (Alicante), España
Email rualser@rualser.es
2. PERSONAL DATA COLLECTED
The following personal data may be collected through the website, depending on the user's use of the site:
- Identifying details: first name and surname
- Contact details: email address, telephone number
- Billing and shipping details, in case of purchase
- Browsing data (IP address, browser type, pages visited), through cookies
- Any other information that the user voluntarily provides through forms or electronic communications.
3. PURPOSE OF THE PROCESSING
The user's personal data will be processed for the following purposes:
- Manage enquiries or requests for information made through the website
- Manage orders, purchases, and shipments in the case of e-commerce
- Send communications related to the requested services
- Comply with applicable legal obligations
- Improve the browsing experience and the functioning of the website
- Send commercial communications only if the user has given their express consent.
4. LEGAL BASIS FOR PROCESSING
The legal basis for the processing of personal data is:
- The express consent of the user, granted by accepting this policy
- The performance of a contract, when processing is necessary for the provision of a service or the sale of a product
- The compliance with legal obligations
- The legitimate interest of the person responsible for improving their services and ensuring the security of the website
5. DATA RETENTION PERIOD
Personal data will be kept for the time strictly necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required by law for the fulfilment of tax, accounting or legal obligations.
6. RECIPIENTS OF THE DATA
Personal data will not be transferred to third parties, except where legally required or when necessary for the proper provision of the service (e.g. transport companies, technology services or payment platforms).
In these cases, RUALSER CALZADOS, S.L. guarantees that the corresponding data processing agreements have been signed in accordance with Article 28 of the GDPR.
7. INTERNATIONAL DATA TRANSFERS
In the event that third-party services involving international data transfers are used, such transfers shall be carried out with adequate safeguards and in accordance with the provisions of the GDPR, through standard contractual clauses or other legally recognised mechanisms.
8. USER RIGHTS
The user may exercise the following rights at any time:
- Right of access
- Right of rectification
- Right to erasure
- Right to object
- Right to restriction of processing
- Right to data portability
To exercise these rights, the user may send a request, accompanied by a copy of their identification document, to the following email address:
Likewise, the user has the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
9. SAFETY MEASURES
RUALSER CALZADOS, S.L. adopts the necessary technical and organisational measures to guarantee the security, integrity and confidentiality of personal data, preventing its alteration, loss, unauthorised processing or access.
10. DATA ON MINORS
This website is not intended for children under the age of 14. If the processing of a child's data is detected without the appropriate consent, such data will be deleted immediately.
11. CHANGES TO THE PRIVACY POLICY
RUALSER CALZADOS, S.L. reserves the right to modify this Privacy Policy to adapt it to new legislation or case law. Users are advised to review it periodically.